| Adroit Technical Services |
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Adroit Technologies Technical Services was formed in 2007 as a division of Adroit Technologies. The move was as a result of growing demand for services and solutions by certain customers wishing to deal directly with Adroit as a principal supplier. The demand for support, service level agreements (SLA’s) as well as professional services in the form of consulting, design, test, commission and project manage more complex SCADA, MES and Industrial IT solutions has seen the division grow considerably over the past 2 years. Some project examples include: • SASOL GAS Automated Meter Reading (AMR) • Johannesburg Water, Debswana, Highveld Steel – Service Level Agreements • Debswana Orapa Diamond Mine, Bosal – MES Services offered by ATTS include: Our certified trainers, support personnel • Consulting - Business case analysis for proposed solutions • Consulting - User Requirements / Functional and Technical Design • Consulting – Project Management • Application Development o Prototyping o Development o Factory Acceptance Testing (FAT) o Site Commissioning o Documentation • Training o Products • Support o Ad Hoc o Structured Service Level Agreements (SLA’s) • Capabilities of the Service team include: o Use of all the Adroit Technologies products o Microsoft SQL Server o Microsoft VB.NET, C#, C++ o Database Design and Development o ASP.NET • Areas of Experience o Customised Solutions o MES o Production Monitoring (OEE) o Downtime Analysis o Reporting o Asset management. Contact Technical Support here. |